LUXEAL Crossing Silver

Delivered from Taiwan or UK. Local deliveries via DHL Express and arrive in 3-7 days and for international order 7-14 days.

Please check the products in the packing box according to the order sheet when receiving the ordered goods. If there is any discrepancy, please message us within 24 hours to ensure your rights and interests, and we will help you solve the issue as soon as possible. We provide a 7-day replacement/ return period (including regular holidays). // If you need replacement service, please message us and we will arrange for you. The returned merchandise must be in brand new and unused condition and fully packaged (including invoices, proof of purchase, product protector, storage bag, product itself, packaging box, and all of the attached documents). // When returning the product, please be sure to pack it in the original packing manner to avoid loss or damage during shipping. Please keep the shipping receipt of the returned product until the refund process is fully completed and enter the tracking number on My orders page, for the item you are returning. // Please also attach your member id, name, phone number, order number, and address outside of the packaging box of the returned product. // The product cannot be returned or replaced in the following condition: 1. The 7-day replacement period has expired (the 1st day begins on the day you received the product.) 2. The product is damaged by odor, stain or other damaging artificial odor like perfume…etc. 3.If the receipt, the proof of purchase, all ordered products, and all attachments (including receipts, proof of purchase, product protector, storage bag, packaging material, package box, and all other attached documents) are not completely received, we cannot offer the return service. 4. Refund: (The refund process will begin after the company receives the full returned goods and documents and confirms the completeness of the product)