Delivery and shipping on Romania’s territory will be done using courier services provided by DPD (www.dpd.ro) and it lasts maximum 48 hours. The shipping fee will be covered by the customer upon receipt of the product. Prices shown on this website include VAT. Invoices issued by Concepto include shipping fees. Shipping worldwide is done using foreign courier company, and shipping fees are paid solely by the customer. Rates may vary depending on the country where the order is being delivered; the customer is informed about the shipping cost before dispatching. In this case, the invoices issued by Concepto will include the shipping fee as well as the VAT.
Before placing any orders we recommend that you carefully check the characteristics of the product to make sure that they match your requirements. The product description page you will provide all the necessary information. Concepto acknowledges that products can be returned within 14 calendar days of goods receipt, provided that the items have not been worn, still have their labels and original packaging. If you think you might want to return the product, we kindly ask you not to use it.Refunds, excluding the shipping fares, will be done solely to the payment method used by the customer within maximum 14 days from receipt of the returned product. Shipping costs for returning goods are covered entirely by the Client. In the unfortunate situation of receiving a product different from the one you have ordered, you can return it free of charge and the right purchased product shall be delivered to you without any extra charge.In this case first contact us through our boutique (under the cover photo click on the message and chat with us directly). These product return provisions shall apply to both customers across Romania as well as customers from abroad.