Free Shipping Via MyDHL. We will send images and dimensions of the products before sending them out to confirm their accuracy and quality. This is to assure our clients that we are sending you undamaged and brand new items for as a small company, we cannot be liable to damages and loss done by the courier or handlers after the items are dispatched.
Jann Bungcaras wants you to be excited with your new purchase. However, if you need to return an item, please keep in mind these few important things:
1. You have 7 calendar days to return an item from the date you received it.
2. Jann Bungcaras products purchased through other retailers must be returned in accordance with their respective returns and refunds policy. The return shipping fee will be shouldered by the client.
3. Please make sure the item you return is in its original condition, tags and packaging included, otherwise we will be unable to accept your return and issue a refund.
If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace them or get a refund.
Please return your item(s) to us within 7 days after receiving, and remember to get in touch before returning. You can do this by email firstname.lastname@example.org.
Please don't use any faulty items after finding the fault, or we may not be able to provide a refund.