- EU: 4-7 working days
- Spain: 3 working days
- USA: 5-8 working days
- UK: 5-8 working days
- Other destinations: 10-15 working days
We ship with FedEx (internationally) and Correos (nationally). It is very important to us that you receive the product in perfect condition and as soon as possible.
Once the product has been shipped, we will contact you via e-mail with all the shipping and tracking information.
We usually ship within 48/72 hours of order. If you have any queries, please get in touch with us. Please note that the approximate delivery times do not include weekends or national holidays.
The buyer has 14 days to request a return or exchange.
The product must be unworn, unwashed, undamaged and in the original packaging to be returned (this includes label still attached).
Please write and notify us of any returns before you send any item back. For our made-to-order, we do not accept any returns or exchanges. The color of the product shown on the online shop may vary from the original physical product that you will receive. We will not accept small variations in color as a reason to return or exchange the product.
Please always check our size guide or get in touch with us directly if you are not sure what size you have before purchasing a product. We do not accept returns on made-to-order or sale items unless authorized by us in advance.
IMPORTANT Return postage is your responsibility unless the item is incorrect or faulty, in which case the designer will refund the return postage. When you, as a buyer, have returned an item, we will refund the price of the item only if the item was incorrect or faulty. If you receive a faulty item, or a different one than advertised, you can return it within 14 days from the delivery date. If this is the case, you will receive a full refund for this item in accordance with the policies on this page. Please follow the steps from the “Returns” section above. Before submitting a return request. Please contact us and provide proof (photos) and a detailed description of the issue.